Holiday Balance Payments If you would like to pay your balance online please click the button below Pay Balance Online If you would like to pay your balance over the phone just fill in the form and we will be in touch with you within 24 Hours to take the payment. When one of the team calls they will repeat your secret word so you can trust that it is Alfa Travel that is giving you the call back. Opening Times Monday – Friday: 8.30AM– 6.30PM Saturday: 9.00AM– 5.00PM Sunday & Bank Holidays: 10.00AM-4.00PM Your Name (required) Your Phone Number (required) Your Email Booking Ref (required) Your Secret Word (required)